Heritage Brass is the widely recognised brand of M. Marcus
Limited, one of the leading suppliers of architectural and electrical brassware
in the U.K. M. Marcus was established over sixty years ago as a traditional
brass founder, and from the very beginning it has been committed to quality
both in its products and its customer service.
Since 1940's the company has grown consistently, and on the
basis of good customer relations has established strong markets worldwide for
its Heritage Brass brand. The high standards of quality widely recognised as
hallmarks of Heritage Brass brassware have been achieved by continuous
investment in personnel and equipment.
At the company's manufacturing facilities, elegantly styled
hardware and electrical plates are produced using the latest equipment. This
enables quality control to the highest standards at every stage. Accurate
reproduction of beautifully created product features is guaranteed by close
attention to tooling.
In addition to its commitment to continuous product
development, the company places much emphasis on the need to maintain the
highest levels of service to its customers. It has a fully computerised order
entry and dispatch system and maintains high levels of product availability to
support its network of distributors. Service to its customers is complemented
by its ISO 9002 Quality Assurance Standard registration.
During the 1980s, we altered our manufacturing processes
from traditional "Sand Casting", to the more accurate "Pressure
Casting" and during the 1990s to "Hot forging", which is now our
preferred method of production to maintain consistency in design and quality.
During the 1990s we have also seen further changes in technology with the use
of Robots to polish products which have for centuries been polished by hand.
Whilst "Hand Finished" has a nostalgic image, as
far as quality of finish is concerned, robots polish consistently and
accurately allowing us to set a quality target which can be maintained.
Durability of finish depends on the composition of the
lacquer, and also its application.
When used externally, different environmental conditions
(e.g. salt spray, humidity or pollution), could adversely affect the durability
of the lacquer, however our experience shows that the lacquer coating may last
from one year to a number of years, depending on the location.
For optimum durability we recommend our
"Everbrite" process which carries a 25 year finish guarantee, and
which is available on selected range of door handles and accessories.